Privacy Policy
What we collect, why, how long we keep it, and how to make us delete it.
Ultimo aggiornamento: 2026-07-29
1. What we collect
- What you give us: the email address, phone number and name you enter when ordering, plus anything you tell us on chat.
- What your browser sends: IP address, approximate country, browser and device type, the pages you visited and how you arrived.
- What you choose: your language and your cookie preferences.
We do not store card numbers. Payment happens through the provider you pick, and their systems hold those details, not ours.
2. Why we collect it
- To create your subscription and send you your credentials.
- To answer you when you contact support.
- To understand which pages work, so the site gets better rather than merely bigger.
- To measure advertising, if you allowed marketing cookies.
3. Cookies
Strictly necessary cookies keep the site working — your language choice and your consent decision itself. Analytics and marketing cookies only load if you allow them, and you can change that at any time from the cookie banner.
4. Who else sees your data
Our hosting provider, our analytics provider if you allowed analytics, and the messaging platform you chose to contact us on. We do not sell your data and we do not pass it to anyone who is not required to deliver the service you paid for.
5. How long we keep it
Order and support records are kept while your subscription is active and for a period afterwards so we can honour refunds and answer questions about past orders. Analytics data is kept for 30 days and then deleted.
6. Your rights
You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Message us on WhatsApp or write to the email address below and we will act on it — deletion requests are honoured unless we are legally required to keep a specific record.
7. Children
This service is not intended for children, and we do not knowingly collect data from anyone under 16.
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